Corporate Culture in Service Companies that Support Knowledge Sharing

KM, culture and compromise: Devising practical interventions to promote knowledge sharing in corporate environments

A body of work concerned with the means of motivating knowledge sharing practice (for example, Hall, 2001) is allied with the discussion of the benefits sought from effective knowledge sharing. Typically, however, the focus of papers on this topic falls on barriers to knowledge sharing, rather than enabling factors. In addition, a reading of this work would suggest that the most significant bar...

AI in Corporate Service and Support

lobal competition is leading many corporations to differentiate themselves by the quality of their service and support to customers, in addition to product quality. Companies are investing in tools, products, and applications that can help their employees meet customers' rising expectations for fast and accurate response. This is an effective way to establish an edge over the competition, since...

Instilling a Knowledge-sharing Culture

Culture and Trust in Fostering Knowledge-Sharing

In this competitive age, knowledge is continuously being identified by both scholars and practitioners as the most competitive asset. Numerous organisations in today’s knowledge-intensive economy are keen not only to determine knowledge-sharing but to also introduce strategies to adopt as well as implement knowledge management (KM) so that knowledge coming from workers are transformed into orga...

Knowledge Management System's Characteristics that facilitate Knowledge Sharing to Support Decision Making Processes in Multinational Corporations

Nowadays we are living an era which is marked by efforts for originality, innovation, collaboration, accumulation of experience and integration with and through many inventions such as computers, the internet, and technologies that have facilitated knowledge sharing and communication among people. This research seeks to extend the existing literature on KMS and knowledge sharing by proposing a ...